Questions & Answers

Some of frequent questions are answered here on this page.

WHAT ARE SERVICES PROVIDED?

Currently we do provide airport transfers service and long-distance rides only.

DOES YOUR COMPANY PROVIDE 'IN-THE-CITY' TAXI SERVICES?

Not at the moment, but city-taxi for Bournemouth is in our plan for year 2025.

HOW CAN WE MAKE AN BOOKING FOR THE SERVICE?

A booking for the service can be made via our web booking engine, which can be used for both ride quotation and online ride booking.

Alternatively, the Customers may send Us an email with ride booking request. 

WHY THE RIDE (BOOKING) MUST BE PRE-PAID?

We are small, local family running company. Meaning, our time availability slots are limited - for that reason, we can not keep an booking time slot opened for a long time. So at the moment, the policy "First paid, first served" is being used. Also pre-pay option is only one which may effectively filter fake bookings. 

IS THERE ANY WAY HOW TO AVOID AIRPORT DROP-OFF OR PICK-UP FEES?

Free drop-off and/or pick-up are available at the following airports:

Southampton airport (car park located aside the railway platform - direction to the Bournemouth)

London Heathrow (Long stay car park for T2-3, T4 and T5)

London Stansted (Mid stay car park)

London Gatwick (Long stay car park for both North and South Terminal).

Whenever the customer want to use free drop-off or pick-up, the booking must be made only via phone or email.